When Krissy Lynn checks the salon's messages it seems she's been getting a lot of complaints about the new girl, Loni Legend. When she finally hangs up the phone her head is spinning. She calls Loni into the room and tells her she's going to need to retrain her. She'll sit in on the next client and show her the ropes again. When Justin Hunt walks in for his appointment, Loni explains that he'll be serviced by Loni and that she'll be sitting in on their session making sure she does a good job. They walk into the massage area and take off their clothes. Loni sits by the shower and watches Krissy like a hawk. Krissy asks Justin to wash off as she leaves the shower to prepare the massage bed. When Loni asks him how he feels about the service, he doesn't hold back. It was awkward and uncomfortable and as the manager, she should do something about it. Loni explains that she's merely here to observe but Justin isn't buying her excuses.